THE CRYSTAL LAKE POLICE DEPARTMENT HAS RECEIVED SEVERAL REPORTS FROM RESIDENTS OF AN AUTOMATED TELEPHONE MESSAGE WHICH INDICATES THEIR ATM/DEBIT CARDS FROM THE CRYSTAL LAKE BANK AND TRUST HAVE BEEN SUSPENDED. THE MESSAGE INSTRUCTS THEM TO CALL AN OUT OF STATE TELEPHONE NUMBER TO RE-ACTIVATE THEIR CARDS. ON CALLING THE NUMBER, AN AUTOMATED SYSTEM ASKS THE CALLER TO PROVIDE THEIR CARD NUMBER AND PERSONAL IDENTIFICATION NUMBER. THE CRYSTAL LAKE BANK AND TRUST HAS NOT AUTHORIZED THIS MESSAGE AND HAVE REPORTED EXPERIENCING NO SUCH DIFFICULTIES WITH THEIR ACCOUNTS. PEOPLE ARE CAUTIONED TO NOT RESPOND TO SUCH CALLS, OR PROVIDE PERSONAL INFORMATION TO UNFAMILIAR SOURCES. IF THERE IS ANY QUESTION AS TO THE VALIDITY OF A TELEPHONE INQUIRY ON PERSONAL INFORMATION AND FINANCIAL INSTITUTIONS, PEOPLE ARE ENCOURAGED TO CONTACT THEIR BANKS FOR CONFIRMATION FIRST. ANY SUSPICIOUS OR UNAUTHORIZED ACTIVITY WITH BANK ACCOUNTS SHOULD BE REPORTED TO THE ACCOUNT HOLDER'S BANK IMMEDIATELY, AND THEIR LOCAL POLICE DEPARTMENT. CRYSTAL LAKE POLICE CONTINUE TO INVESTIGATE.
